Reflection Using Gibbs Model
In class, we studied and discussed how to set goals and nursing philosophy, and the standards we should adhere to. We conducted an interview with one of the students and had a group peer review it for us. We studied how to conduct an interview in class, and one of the major things that we learned was that; the interview should always start with introductory remarks, marking the interviewee more comfortable while building a good rapport with them in order for them to express themselves sincerely (Keifenheim et al., 2017). We were divided into groups to put into practice what we had learned in class; some of the things we learned were the need to maintain eye contact, having good communication skills, building up a good questionnaire, and avoiding using a lot of medical terms while conducting the interview. On the other hand, in psychotherapy, we learned the importance of maintaining and sticking to HCPC standards when helping the patient. We also learned the importance of setting goals when helping the patient in order to ensure the patient is helped. In our group, we interviewed one of the students and sent the results to a different group to help us review them; the feedback was helpful. We also went through the physiotherapy session conducted by Sarah with Kay after consultation with professor Newman. We discussed it in regards to adhering to the HCPC standards in helping patients.
I partook in conducting the interview, and I was nervous at the beginning before I had built a good rapport with the student I was interviewing. I had difficulty being audible at the start with a little bit of missing appropriate words to express what I intended to ask, but things got better after the other group members helped me pull through it by lowering the tension of the conversation and making it natural. The other students in the group performed better in terms of conducting the interview and seemed better prepared than I was. They encouraged me to maintain eye contact when interviewing someone and trying to be audible; our teacher had also emphasized the importance of doing this. However, while discussing the physiotherapy session, I was more comfortable discussing with others about the HCPC standards and which ones were being adhered to, and which one the doctor failed to uphold. I felt I could easily speak in front of my peers than strangers. I was encouraged to practice speaking more to a large group of people; maybe it will help me when it comes to speaking to patients.
The learning curve with my fellow colleague was good as I considered them my friends, and they criticized me openly, which I felt helped me plan well on how to improve in the future. However, the good experience was when I learned that in the future, I could also work on my communication skills and improve easily. I felt the conversation with the interviewee was short, and if it were a patient, they could not have had enough information and could have left them distressed. I also learned that it was better if the clinician discussed the goals they had set with the patient and even let them participate in setting the goals. It was also better for the clinician to explain to the patient the kind of goals they had set and the path they will follow in achieving them. It is also important to educate the patient appropriately in order to understand the goals being set. I came to understand also that if the clinician cannot break through with the patient after trying everything they can, it is important for them to ask for help and maintain their health and well-being physically and mentally.
The clinician must be able to assess the situation immediately and in an effective way to avoid hurting the patient at all; they should not present false hope when the disease they are handling is chronic and might not get huge improvements immediately. In terms of the interview, I have to learn how to run a health interview in a manner that is comprehensive and effective in order to gather enough information about a patient. I also came to notice that if the interviews are conducted in a comprehensive manner, the patient opens up. The key is being able to explain the goals set and be realistic with them. The clinician should be able to look at the patient in a holistic manner and determine their physical, psychological, and mental needs and get to understand their abilities and motivations in the social context in order to set achievable goals. The goals also should be SMART in that they have a certain structure that can be followed in order to realize the goals. Goals should be set to be able to understandable to both the patient and the clinician, both being able to know what each other what and which path to follow in order to achieve it. In terms of physiotherapy, it is important for the careers to respect the patient, use language that can be inclusive to the patient too, and the patient should be able to be offered the options available and then be helped to choose from them.
I now know the importance of maintaining a positive attitude in a learning environment like the one I was in with my friends during the interview. According to Ammentorp (2016), being able to maintain a positive attitude can help boost self-confidence. I had doubted my abilities, but I have learned that it is important for a clinician to be confident. I also learned that it is important to adhere to the HCPC standards in order to engage the patient meaningfully.
I intend to learn the HCPC standards by heart and improve my communication skills. I intend to be inclusive in setting goals with the patient and making them SMART enough to be achieved. By doing this, I will make sure the patient is helped in a better way. I will not assume to know something without learning it from the HCPC standards.